Administrators
User Management
Adding Users
Adding users does not require any extra steps on your end! For a new user to get started with SignGlasses, all they need to do is: Log in to Okta Go...
Edit & Discard Users
Administrators can edit and discard users in their Institution in SignGlasses. Log into your SignGlasses account Select the Users page from the lef...
Allow and Approve DHH User Requested Sessions
You can allow users to create their own sessions in SignGlasses. Depending on the permission you choose, sessions can either require admin approval or...
View your User's Transcripts
As an institution administrator, you can view the transcripts from all of your user's SignGlasses sessions. The transcript should be available to you ...
View User Feedback
In SignGlasses, the users can rate their experience using the platform and also rate the Practitioners (the Interpreters or Captioners) who provided s...
Session Management
Request Services
You can request services directly from your SignGlasses Dashboard. Your request creates a SignGlasses session using the information you provide. Log i...
Edit a session
If you need to change a session's information or add more details, you can easily do so by editing the session. Log into your SignGlasses account Sele...
Add an external link to a session
You can add a link to an external video platform in your session information. This is typically used for classes or meetings that use Zoom, Teams, or ...
Cancel a session
You can quickly cancel your sessions on the SignGlasses platform. Log into your SignGlasses account Select the Calendar page on the left-hand side o...
Review Session Information
You can review information about each SignGlasses session. If you or another administrator added anything to the session on our platform, you will see...
Manage your SignGlasses Admin Calendar
All SignGlasses sessions can be viewed and managed from your SignGlasses calendar. Log into your SignGlasses account Select the Calendar page on the...